Contact Us

HOURS OF OPERATION:

Township Office: (717) 291-1213 (see table below for extensions)

  • Monday through Friday; 8AM to 4PM

The following holidays are observed: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving & the Friday after, Christmas Eve & Christmas Day.

DEPARTMENTS

Manager: 1240 Maple Avenue
William M. Laudien, Township Manager; (717) 291-1213
Patrice M. Allen, Administrative Assistant; (717) 291-1213 ext. 303
Diana Hess, Finance Officer; (717) 291-1213 ext. 306
Rebecca French, Receptionist; (717) 291-1213 ext. 300

Maple Grove Community Building Rentals: 1240 Maple Avenue
Joanne Yost, Office Assistant; (717) 291-1213 ext. 301

Planning & Zoning: 1240 Maple Avenue
Thomas P. Daniels, Planning & Zoning Director, Assistant Township Manager; (717) 291-1213 ext. 307
Gretchen Smith, Planning & Zoning Assistant; (717) 291-1213 ext. 308

Public Works: 1353 Meadowcreek Lane
Michael R. Hamlin, Public Works Superintendent; (717) 293-1733
J. Robert Eckenrode, Assistant Superintendent; (717) 293-1733

Township Engineer: 1353 Meadowcreek Lane
Ben Webber; (717) 293-1733

Trash & Recycling: 1240 Maple Avenue
Joanne Yost, Office Assistant, Trash & Recycling Coordinator; (717) 291-1213 ext. 301

TOWNSHIP YELLOW PAGES
Click on the staff contact’s name to send them an email.

LetterTopic or issueStaff ContactExtension
AAlarm Registration (residential/business)Joanne Yost301
Assemblage/Procession Permits Rebecca French300
B
Bills and billing issues (not trash/recycling)Diana Hess 306
Bills (Trash & Recycling)Joanne Yost301
Building & Maintenance CodesThomas Daniels307
Building PermitsGretchen Smith308
CCanvassing Permits Rebecca French300
Crime Watch Program William Laudien302
DDog Regulations (Ordinance)Gretchen Smith308
EEmergency Management William Laudien302
FFax # (Twp. office)(717) 291-6818
Fire Company Liaison William Laudien302
Finance OfficerDiana Hess 306
GGeneral InformationRebecca French300
HHalloween (Trick or Treat date)Trick or Treat is celebrated in the twp. on October 31st, 6:00pm-8:00pm. EXCEPTION: when Halloween falls on a Saturday or Sunday, trick or treat night will take place on the Friday PRIOR TO October 31.
Handicapped Parking (application for sign installment)Rebecca French300
Home Settlements (for final trash/recycling bills)Joanne Yost301
I
Intergovernment LiaisonWilliam Laudien302
LLand Development & UseThomas Daniels307
Leaf Pickup (by township)Michael Hamlin(717) 293-1733
Leaf Collection (by refuse company)Joanne Yost301
Legislation William Laudien302
M Maple Grove Community Building Rental Joanne Yost
301
MS4 (Municipal Separate Storm Sewer System)Ben Webber(717) 293-1733
Mulch (i.e., pickup)Michael Hamlin(717) 293-1733
N
NewsletterPatrice Allen303
P
Park MaintenanceMichael Hamlin(717) 293-1733
Parking Permits (permit parking zones) Patrice Allen303
Parking Tickets (disputes of)Contact informationAdmin (24hrs): (717) 569-6401
Parking Tickets (payment of)Within 5 days of being issued, payment can be made at the township office during regular hours.After 5 days, go to MTPD, 1825 Municipal Drive.
PavingMichael Hamlin(717) 293-1733
Planning & Zoning OfficerThomas Daniels307
Planning & Zoning AssistantGretchen Smith308
Police (Manheim Twp)Contact informationEmergency 9 1 1
Non-emergency: (717) 664-1180
Admin (24hrs): (717) 569-6401
Anonymous Tip: (717) 569-2816
Police Department Liaison William Laudien302
Property-related ConcernsThomas Daniels; Gretchen Smith307 or 308
Public Works SuperintendentMichael Hamlin(717) 293-1733
R
Recreational Facility MaintenanceMichael Hamlin(717) 293-1733
ReceiptsDiana Hess306
ReceptionistRebecca French300
Recycling (bills & collection)Joanne Yost301
Resident-related ConcernsThomas Daniels; Gretchen Smith307 or 308
Right-to-Know OfficerThomas DanielsFax (717) 291-6818 or email the
PA Standard Right-to-Know Form
Road ImprovementsMichael Hamlin(717) 293-1733
Road MaintenanceMichael Hamlin(717) 293-1733
SSmoke Detector CertificationGretchen Smith308
Snow PlowingMichael Hamlin(717) 293-1733
Solicitation PermitsRebecca French300
Street (Road) Opening Permit ApplicationsRebecca French300
Street (Road) Opening Permit InformationStreet (Road) Opening PermitsClick on the link to the left for details.
Street SweepingMichael Hamlin(717) 293-1733
T
Tax-Related IssuesDiana Hess306
Township EngineerBen Webber(717) 293-1733
Township Manager William Laudien302
Township SupervisorsWilliam Laudien, Twp. Mgr.
Patrice Allen, Admin. Asst.
302
303
Traffic Signs & Signals
Michael Hamlin(717) 293-1733
Trash (bills & collection)Joanne Yost301
V
Voter InformationVoting/Registration InformationClick on the link to the left for details, or call
(717) 299-8293
W
Water (Storm) ProblemsMichael Hamlin(717) 293-1733
WebsitePatrice Allen303
YYard Waste Collection (by refuse company)Joanne Yost301
ZZoning Concerns/IssuesThomas Daniels; Gretchen Smith307 or 308
Zoning PermitsGretchen Smith308

Additional contact information:

Animal Issues:
·      Dead Deer—click here
·      Dogs, Catsclick here.
·      Skunks, groundhogs, snakes, mice, bats, etc.—Click here.

Electric:
PPL Electric
·       Customer Service: (800) 342-5775, Mon-Fri 8:00am-5:00pm.
·       Downed/Broken Street Light: (800) 342-5775, follow voice prompts.
·       Downed Wires: (800) 342-5775 (press “1,” then “3,” for emergency).
·       Power Outage: (800) 342-5775, Option 1.

Gas:
UGI Gas Utilities
·       Customer Service: (800) 276-2722, Mon-Fri 8:00am-5:00pm. Emergency calls are taken 24 hours a day/7 days a week.
·       Online contact forms for customer service: click here.
·       Gas Leak Inside: Leave immediately, taking all people & pets. Call (800) 276-2722 away from the building.
·       Gas Leak Outside: Call (800) 276-2722 or 911.

Sewer:
LASA (west side):
·       Customer Service: (717) 299-4843, Option 1.
·       Emergency: Mon-Fri 8am-4:30pm (717) 299-4843, Option 3.
·       Emergency: Evenings, Weekends, Holidays (717) 396-9619.
SLSA (east side):
·       Billing: (717) 560-7500, Mon-Fri 9am-4pm.
·       Emergency: (24 hrs) (717) 293-5533.

Water:
Lancaster City Water Department
·       Billing: Mon-Fri 8:30am-5:00pm (717) 735-3425.
·       Service: Weekdays 7:00am-4:00pm (717) 291-4820.
·       Weekends, holidays, & weekdays 4:00pm-7:00am (717) 291-4816.
·       Water Emergencies: (717) 291-4816.

Click here for more answers of frequently asked questions (FAQs).