FAQs

(Frequently Asked Questions)  Q. question?  A. answer(s)

Q.  Alarm Registration: Is this required?
A.  Yes, in order to register your contact information for an alarm system that is (or has been) installed in a residence or a business, you are required to fill out the Alarm Registration Application and submit it to the township office, along with the one-time fee of $10.00.

Q.  Animal Issues: Who do I contact?
A.  Dead Deer: click here. Dogs: click here. Dog license: click hereCats: click here. Skunks, raccoons, snakes, mice, bats, etc.: click here.

Q.  Assemblage/Procession Permits: Are they required?
A.  A permit is required when streets in Lancaster Township are used for assemblages and/or processions. Application must be submitted two weeks in advance; three weeks if state roads are involved. Click here for the procedures. Required forms can be found here under Assemblage/Procession.

Q.  Bio-bags:  When & where can I get them?
A.  During the operating hours of the yard/woody waste drop-off facility at 1357 Meadowcreek Lane, free bio-bags are available from the attendant, up to a maximum of 10 bags per visit. Bags are provided to Lancaster Township residents only, and are available only while supply lasts. Bags can also be purchased at Lowes or Home Depot. You may use plastic trash bags to transport your yard/woody waste, but you will need to dump it out of the plastic bag(s) when unloading at the facility. Click here for more details.

Q.  Block Parties: Do I need a permit?
A.  Yes, a block party is considered an assemblage and does require a permit in Lancaster Township. Application must be submitted two weeks in advance. Click here for the procedures on applying. Required forms can be found here under Assemblage/Procession.

Q.  Board of Supervisors: How can I get in touch with them?
A.  Township supervisors do not maintain office hours at the township building. If you wish to speak with them, there are a few options outlined below: (Township staff will contact the supervisor(s) and provide them with your information.)
1) Call the township office at 291-1213 and provide your name, address, phone number, and a short explanation of your concern, or 
2) Email your contact information and concern to the township manager William Laudien wlaudien@twp.lancaster.pa.us, or to administrative assistant Patrice Allen, patrice@twp.lancaster.pa.us, or
3) Write a letter with your contact information and concern, and mail it to or drop it off at the office. 

Q.  Board of Supervisors Meetings:   Q1. When are they?   and   Q2. Are agendas and minutes available on the website?
A1.  Meetings are held the second (2nd) Monday of each month at the township office located at 1240 Maple Avenue, unless advertised otherwise. The June board meeting is typically held in a different location, and is advertised if that applies. Board meetings are preceded by the workshop, which begins at 6:00pm. The regular board meeting begins promptly at 7:00pm. The public is welcome to attend both.  Click here for more information.

A2. The agenda is posted on the township website the Thursday or Friday before the board meeting. The agenda is also advertised in the government calendar of the newspaper on the Monday the meeting is taking place. Meeting minutes from the previous month are posted on the township website the day after they are approved at the following board meeting. You can access agendas and minutes under the “Board of Supervisors” tab on the main page. 

Q.  Budget information: Is it available to the public?
A.  Yes, you can view the current year’s budget, as well as the proposed budget for the following year, by clicking here.

Q.  Building/Zoning Permits: How do I apply?
A.  Start by filling out a Building/Zoning Permit Application. Applications are available for pick up from the township office during regular business hours, or download the application by clicking here. For more details and contact information, click here.

Q.  Call before you Dig: Do I need to call someone before I start a landscaping project?
A.  Whether you’re doing landscaping, installing an invisible pet fence or taking on a similar project, don’t guess—play it safe and contact Pennsylvania One Call at least three business days before you dig. They will mark the location of any underground wires, etc. to help keep you safe. This service is free to homeowners. DIAL 811 OR 1-800-242-1776.

Q.  Campfires or open burning: Are they allowed?
A.  No, Chapter 121 of the township ordinances prohibits open burning in burn barrels, fire places, camp fires, chimineas, etc. While it may seem harmless, outdoor burning generates air pollution, which affects human health and is the source of many odor and nuisance complaints. Exceptions: utilizing a grill, fireplace, or chiminea to prepare/cook food for immediate consumption, and controlled burns on properties of 10-plus acres that are “used exclusively for agricultural purposes.” (Township supervisors have the right to accept or reject any requests for a controlled burn.)

Q.  Canvassing/Solicitation:    Q1. Are permits required?  Q2. When is it permitted?  Q3. As a resident, what can I do if I am approached illegally or feel threatened?
A1.  Yes, it is unlawful for any person to engage in commercial or business solicitation, peddling and/or canvassing for the purposes of soliciting orders, sales or subscriptions for any goods, wares or merchandise, or for the purposes soliciting or obtaining any business or commercial information, without first having registered with and obtained a permit from the township. Click here for the procedures on applying. Required forms can be found here under Canvassing/Solicitation. 

A2. Canvassing and solicitation shall only occur within the township during the following hours: Monday to Friday from 5pm to 8pm; Saturday and Sunday from Noon to 8pm. The signed permit must be carried and all canvassers must carry a photo ID at all times.  No hard-sell tactics will be tolerated!

A3. Do not allow yourself to be bullied by anyone who wants access to your home. Do not open your door if you feel uneasy or unsure. Keep your door locked. Ask for ID from anyone who wishes to discuss anything with you. If you feel threatened in any way, call the police emergency number 911. Call the non-emergency number at 664-1180 to report unusual or suspicious behavior, someone soliciting without a permit, or someone soliciting during non-soliciting hours. 

Q.  Cats (stray or lost; spay/neuter program): Who can I call?
A.  For stray or lost cats, contact the Lancaster County Cat Rescue, 399-5449, Email: lccrpat@gmail.com or the Humane League of Lancaster County, 393-6551, Email: info@humaneleague.com. For spay/neuter programs, click here.

Q.  Christmas trees: Is there a special drop-off location or collection?
A.  Real trees can be dropped off at a designated area at the Maintenance Facility at 1357 Meadowcreek Lane. In addition, Penn Waste will have a special collection of real trees only on your scheduled trash day. This collection usually takes place during the 3rd week of January. The exact dates will be listed in the fall/winter newsletter. All lights, tinsel, and ornaments must be removed. Trees should not be in a tree bag and not put out before the start of the collection week. After collection week, the tree can be put out with your trash, but will require a $4 red extra service tag. Artificial trees also require a red extra service tag. Tags are purchased at the township office.

QCompost/mulch: Is there a place I can get it for free?
A.  The township has a state-approved composting facility behind the Maintenance Facility. Compost/mulch is available, only while quantities last, to township residents free of charge. Click here for more information.

Q.  Dead deer on the road:     Q1. Who do I contact?   and   Q2. Can I keep it?
A1.  The township road crew is not permitted to pick up dead deer. Residents wishing to report a dead deer on the road need to call the following agencies and provide them with the exact location and any other pertinent information to help in their retrieval efforts: On a state road/highwayContact PennDOT at (717) 299-7621 or (800) 349- 7623. If you do not get an answer or try a few times and cannot reach anyone, then call County Dispatch at 664-1180 and ask them to notify PennDOT. On a township road—Contact the PA Game Commission Southeast Regional Office at (610) 926-3136 or (610) 926-3137.

A2.  PA Game Commission says that individuals may claim deer carcasses when they are “fit for human consumption.” Road-killed deer may be claimed by state residents, regardless of whether the person picking up the deer has hit it. It must be claimed within 24 hours of it being discovered. Within that 24 hours, the individual who wants to claim a road-killed deer must apply to the PA Game Commission for a free permit by calling the appropriate Regional Office and reporting  the location. The office will issue a free verbal permit number that allows the caller to claim the carcass and take it home or to a butcher. The hide and antlers cannot be retained by the claimant. The Southeast Regional Office serves Lancaster County (610) 926-3136 or (610) 926-3137.

Q.  Deed/Property Lines: How do I obtain a copy of my deed or find out where my property lines are located?
A.  If you do not have a copy of or cannot find your deed, contact the Lancaster County Recorder of Deeds at 299-8238. If you need to know exactly where your property lines are, your deed will, in most cases, give you the legal description. Sometimes the surveyor pins, stakes, or markers can be found. If they can’t be located, then a surveyor is needed to locate your property line. The township cannot recommend a surveyor. Click here for more information.

Q.  Dog license: Where do I go to get one?
To obtain a current year Lancaster County dog license, contact the Lancaster County Government Center, 150 N. Queen Street, Suite 122, Lancaster. Ph: 299–8222. For mail-in applications, click hereTo order online, click here. For Lifetime Dog License, click here. PA State Law mandates that all dogs, three months of age or older, must be licensed. Click here for more information. Dog licenses cannot be obtained at the township building.

Q.  Dogs: Are there regulations pertaining to nuisance dogs?
A.  Ordinance No. 2 of 1992 put into place regulations pertaining to dogs in order to protect residents, and private and public property. To read about these regulations, click here. If you encounter a dog whose owner is in violation of the ordinance, or a persistent, nuisance barking dog, or a vicious dog that is a threat to you or other animals, call the Manheim Township Police non-emergency # 664-1180.

Q.  Dogs—running loose or a stray: Who do I contact?
A.  Call the non-emergency # 664-1180 or contact the Organization for Responsible Care of Animals, Inc. (ORCA) at 397-8922, which is responsible for picking up any stray dogs in Lancaster Township and transporting them to the Humane League of Lancaster County, 393-6551, 24 hours a day, 7 days a week. For more information, click here.

Q.  Downed Wires: Who do I contact?
A.  PPL Electric—(800) 342-5775 (press “1,” then “3,” for emergency).

Q.  Election Information: Where do I go to vote or register?
A.  To find your polling place, click here, or contact 295-3556. For Election & Voter Registration information, click here.

Q.  Electric problem or emergency, or customer service: Who do I contact?
A.   PPL Electric
Power Outage: (800) 342-5775, Option 1.
Downed/Broken Street Light: (800) 342-5775, follow voice prompts.
Downed Wires: (800) 342-5775 (press “1,” then “3,” for emergency).
Customer Service: (800) 342-5775, Mon-Fri 8:00am-5:00pm.

Q.  Fee Schedule: Is there one?
A.  The township incurs administrative expenses in providing services to its residents. To offset these expenses, the board of supervisors has set up a schedule of fees. The schedule of fees are presented and approved by resolution at board meetings. Subsequent revisions occur periodically through the adoption of various ordinances. Click here for information on the schedule of fees.

Q.  Fire Departments: How do I contact them?
A.  Emergencies911. Lancaster Township is protected by two volunteer fire companies.

Q.  Fishing License or Boat Registration: Who do I contact?
A.  The PA Fish and Boat Commission is your contact for all fishing/boating information. For information on obtaining a fishing license, click here. For information on registering/titling a boat in PA, click here. Customer service numbers: Boat Registration/Titling (866) 262-8734; Boating Safety Education Courses (888) 723-4741; Fishing Licenses (877) 707-4085; Pollution Hotline (855) 347-4545. The township does not issue fishing licenses or have information on fishing/boating laws.

Q.  Gas leak, problem, emergency, or customer service: Who do I contact?
A.  UGI Gas Utilities: Emergency calls are taken 24 hours a day, 7 days a week.
Gas Leak Inside: Leave immediately, taking all people & pets. Call (800) 276-2722 away from the building.
Gas Leak Outside: Call (800) 276-2722 or 911.
Customer Service: (800) 276-2722, Mon-Fri 8:00am-5:00pm.
Online contact forms for customer service:  Click here.

Q.  Halloween–“Trick or Treat Night”: When is it celebrated in the township?
A.   “Trick or Treat” is celebrated on October 31st from 6:00pm to 8:00pm, EXCEPT WHEN Halloween falls on a Saturday or Sunday, in which case trick or treating will occur on the Friday prior to October 31st. The date for Trick or Treat night is always printed in the fall/winter issue of the township’s newsletter which comes out in September. History–In 1992 the Lancaster Inter-Municipal Committee encouraged municipalities throughout Lancaster County to observe Trick or Treat night on the same date and at the same time. Lancaster Township follows this policy set by the LIMC.

Q.  Handicapped Parking Space: How do I get one in front of my house?
A.  Applicant is required to have a valid, state-issued, handicapped placard or license plate before submitting an application to the township. Contact PennDOT first (800) 932-4600 to obtain the state-issued placard or license plate. Once this is acquired, follow the procedures for submitting an application to the township. Click here for information.

Q.  Hospitals or Emergency Services.
A.  Click here for a list of hospitals in the area. Click here for emergency management resources. Click here for tips on emergency preparedness.

Q.  Hours of Operation.
A.  The township office is open Monday through Friday, 8AM to 4PM. The following holidays are observed: New Year’s Day, Martin Luther King Day, President’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving & the Friday after, Christmas Eve & Christmas Day.

Q.  Hunting License: Where do I get one?
A.  The PA Game Commission is your contact for all hunting information. For hunting license information and where to obtain one, click here. The Southeast Regional Office serves Lancaster County (610) 926-3136 or (610) 926-3137. The township does not issue hunting licenses or have information on hunting laws.

Q.  Landlord issues: Who can I talk to about problems with my landlord?
A.  The township zoning office typically does not get involved in issues between a tenant and a landlord. The tenant should call the PA Consumer Affairs Agency at (800) 441-2555. However, if a tenant is having trouble with a landlord with issues such as water being turned off, or other life/safety issues, the tenant should contact the township and talk to the zoning officer Tom Daniels, Ph: 291-1213 x307. Click here for more information.

Q.  Large appliance or tires: How do I dispose of them?
A.  Appliance and tire collection is scheduled twice a year—one week in April and one week in November. The dates are listed in the township newsletter. You must notify the office two (2) business days in advance of your pickup day. Items too heavy to be lifted by two people will not be accepted. A $12 blue tag is needed for each appliance; a $2 purple tag is needed for each tire (off the rim & no commercial truck tires). Tags are purchased at the township office.

Q.  Large furniture disposal: How do I get rid of it?
A.  Oversized refuse items such as furniture, carpet (cut into 5′ lengths, rolled & tied), box spring/mattress, BBQ grills, bicycles, etc. will be picked up each week during regular trash collection. Items too heavy to be lifted by two people will not be accepted. Each oversized item requires a $4 red extra service tag. No more than two oversized items will be picked up at any one residence each week. Tags should be attached securely. Tags are purchased at the township office.

Q.  Leaf pickup: When?
A.  Leaf pickup starts in October and ends in December (weather permitting). Start and end dates are published in the fall/winter newsletter. Leaves are picked up on a rotating basis. For complete details, click hereEvery effort will be made to collect leaves on streets with “signed parking restrictions” on the days/times listed on the street signs. Access the full schedule for “signed streets” by clicking here. NOTE: The police will enforce street signs that prohibit parking on certain days. 

Q.  Maple Grove Community Building: How do I rent it?
A.  Maple Grove Community Building is a popular venue to rent. First, check the availability calendar to see if your date/time is open. A completed rental agreement, along with a $200 security deposit, is required. The rental agreement can be found online or stop in the township office during regular business hours to pick one up. Click here for detailed information on renting  the building.

Q.  Medicines & Medical Waste: How do I dispose of it safely?
A.  Residential drugs/medical waste should be disposed of properly in your trash. However, DO NOT put the Penn Waste employees and the public at risk by disposing of these items improperly. Click here for information on how to dispose of these items safely. Never place medical waste and needles in your recycling bin.

Q.  Mulch/compost: Is there a place I can get it for free?
A.  The township has a state-approved composting facility behind the Maintenance Facility. Mulch/compost is available, only while quantities last, to township residents free of charge. Click here for more information.

Q.  Municipal Calendar: Where can I find it?
A.  Click here. Information on office closures for holidays can also be found on this calendar. Please note that on occasion meeting dates will be rescheduled. When this occurs, notice will be advertised in the Lancaster newspaper and on the website. The township Google calendar is also a resource.

Q.  Newsletters: Does the township have one?
A.  The township mails newsletters to residents twice a year: mid-March and mid-September. It provides valuable information and dates on topics that we typically get phone calls about. When your newsletter arrives, please take a moment to read it over. There are dates you need to know and there may be something new you have not heard about. Newsletters can also be read online by clicking here.

Q.  Ordinances & Codes: Can I find them on the website?
A.  By clicking here you will be directed to the site that maintains the township zoning ordinances and codes. If you are looking for a specific item, type your entry into the “Enter search term…” box in the top right corner, and hit the arrow button. There are also print options on this site. Questions regarding zoning ordinances & codes should be directed to Tom Daniels or Gretchen Smith in the planning/zoning department.

Q.  Open burning or campfires: Are they allowed?
A.  No, Chapter 121 of the township ordinances prohibits open burning in burn barrels, fire places, camp fires, chimineas, etc. While it may seem harmless, outdoor burning generates air pollution, which affects human health and is the source of many odor and nuisance complaints. Exceptions: utilizing a grill, fireplace, or chiminea to prepare/cook food for immediate consumption, and controlled burns on properties of 10-plus acres that are “used exclusively for agricultural purposes.” (Township supervisors have the right to accept or reject any requests for a controlled burn.)

Q.  Oversized item  disposal: How do I get rid of it?
A.  Oversized refuse items such as furniture, carpet (cut into 5′ lengths, rolled & tied), box spring/mattress, BBQ grills, bicycles, etc. will be picked up each week during regular trash collection. Items too heavy to be lifted by two people will not be accepted. Each oversized item requires a $4 red extra service tag. No more than two oversized items will be picked up at any one residence each week. Tags should be attached securely. Tags are purchased at the township office.

Q.  Parking ticket:   Q1. How do I handle paying it?   and   Q2. How do I dispute it?
A1.  Parking tickets issued within Lancaster Township can be paid at the township office during regular business hours. The tickets are issued by the Manheim Township Police. The following applies in order to make the payment at the township office:
1.         Parking tickets must be paid within 5 days of being issued. After 5 days, you will need to go to the Manheim Township Police Station located at 1825 Municipal Drive, Lancaster.
2.         You must bring the actual parking ticket with you. The township cannot accept a payment without a ticket, and cannot call the police for you.
3.         Payment can be in the form of cash, check (made payable to Lancaster Township), or credit card (Visa, MasterCard, Discover). The township does not accept American Express.
4.         If you do not have the ticket, then you must go to the Manheim Township Police Station located at 1825 Municipal Drive, Lancaster.

A2.  To dispute a parking ticket, you must go to the Manheim Township Police Station located at 1825 Municipal Drive, Lancaster, or call 569-6401. The township has no authority over disputes with parking tickets.

Q.  Parks in the township: Where are they?
A.  Hamilton Park Playground: Maple Avenue at South School Lane, Lancaster Community Park: 1221 Millersville Pike, Maple Grove Park: 1420 Columbia Avenue, and Windolph Landing Park: Wilderness Road located in the Windolph Landing Development. To see what the parks have to offer, click here.

Q.  Paving projects: How do I find out about them?
A.  By clicking here you can find out about upcoming paving projects.

Q.  Planning Commission & Zoning Hearing Board meetings: Are agendas and minutes available on the website?
A.  Access to agendas and meeting minutes can be obtained by clicking here. Questions regarding planning or zoning can be addressed by contacting Tom Daniels or Gretchen Smith in the planning/zoning department.

Q.  Police: How can I get in touch with them or a specific police officer?
A.  Lancaster Township is contracted for police services with Manheim Township Police. They are available 24 hours a day by telephone. Emergencies911. Non-emergencies664-1180. Anonymous Tips569-2816. To contact a specific police officer, or dispute a parking ticket/violation, call 569-6401. There is a sub-station at the township building, but an officer may not always be available. The main police station is located at 1825 Municipal Drive, Lancaster.

Q.  Power Outage or Downed/Broken Street Light, Downed Wires: Who do I contact?
A.  PPL Electric
Power Outage or Downed/Broken Street Light: (800) 342-5775.
Downed Wires: (800) 342-5775 (press “1,” then “3,” for emergency).

Q.  Property lines: How do I find out where my property lines are located?
A.  If you need to know exactly where your property lines are, your deed will, in most cases, give you the legal description. Sometimes the surveyor pins, stakes, or markers can be found. If they can’t be located, then a surveyor is needed to locate your property line. Although the township cannot recommend a surveyor, the planning & zoning department can provide a print out that shows the dimensions of your front, back, and side property lines. That information can also be found on your deed. If you do not have a copy of or cannot find your deed, contact the Lancaster County Recorder of Deeds (299-8238).

Q.  Recreational Activities: Are there any available?
A.  The Lancaster Recreation Commission (LRC) is jointly sponsored and supported by Lancaster Township, the City of Lancaster, and the School District of Lancaster. This commission provides activities, classes, and events for people of all ages. Visit the LRCwebsite for details on programs and events throughout the year.

Q.  Recycling: When is it picked up on my street or who do I contact with questions?
A.  Recyclables are collected weekly (on your trash day) by Penn Waste, Monday through Thursday, and must be on the curb by 5AM. Contact the township office or e-mail Joanne Yost for your specific collection day. Click here for detailed information on trash & recycling, including a collection calendar.

Q.  Recycle container: Where do I go to purchase one and what is the cost?
A.  Recycle containers can be purchased at the township office, during regular business hoursat a cost of $10/each. If you wish to buy your own container somewhere else, please be sure it is clearly marked RECYCLING. Click here for detailed information on recycling.

Q.  Resident concern: How do I issue one?
A.  The process for filing a concern is to submit either a Resident Concern Form, a written letter, or an email to Gretchen Smith (gretchen@twp.lancaster.pa.us) or Tom Daniels (tdaniels@twp.lancaster.pa.us)The concern should include the name, address, and telephone number of the person registering it. The township is not obligated to process anonymous concerns. Click here for more information.

Q.  Road closures: How do I find out about them?
A.  Whenever possible, the township will alert residents to possible road closures. To see these alerts, click here. Alerts may also be sent out through Nextdoor.

Q.  Schools: What school district is the township in?
A.  Lancaster Township is served by the School District of Lancaster. There are 13 elementary schools, 4 middle schools, and one high school. Three elementary schools (James Buchanan, Thomas H. Burrowes, and Elizabeth R. Martin) and one middle school (Wheatland) are located in the township.

Q.  Sewer problem, emergency, or customer service: Who do I contact?
A.  LASA (west side): Emergency: Mon-Fri 8am-4:30pm – Ph: 299-4843, Option 3.
Emergency: Evenings, Weekends, Holidays – Ph: 396-9619.
Customer Service: Ph: 299-4843, Option 1.
SLSA (east side): Emergency: (24 hrs) Ph: 293-5533.
Billing: 560-1900, Mon-Fri 9am-4pm.

Q.  Snow Emergencies: Are there restrictions on parking or driving?
A.  Yes, Ordinance No. 2 of 2014 added provisions relating to parking and snow emergency routes. Click here for more information on snow emergencies and the township roads where parking/driving restrictions will be enforced.

Q.  Snowy/icy sidewalks in winter: How long do I have to shovel my sidewalk?
A.  Ordinance No. 1 of 2014 requires residents to remove snow within 48 hours after snow or sleet has ceased to fall, and to cover sidewalk with ice control materials in the event of   ice and sleet. More information on shoveling and plowing can be found here.

Q.  Special Wastes: How do I get rid of TVs, computers, etc., or medicines, household waste, or building or hazardous material?
A.  Disposal of these materials is handled by the Lancaster County Solid Waste Management Authority. For information on how to dispose of them properly, click here.

Q.  State Roads: Where are they in the township?
A.  The following roads in Lancaster Township are state roads and maintained by PennDOT: Columbia Avenue, East King Street, East Orange Street, Marietta Avenue, Millersville Pike, Millersville Road, New Danville Pike, Riverside Avenue, and Wabank Road.

Q.  Street and Alley Tree Policy: Is there one?
A.  Yes, you can read the policy by clicking here.

Q.  Street Lights (Downed or Broken): Who do I contact?
A.  PPL ElectricWrite down pole # which can be found on small plate on pole; Call (800) 342-5775 and follow voice prompts.

Q.  Street sweeping: When?
A.  Street sweeping starts in April and ends in October. Exact dates are published in the spring/summer newsletter. On sign-posted streets, sweeping takes place on the 1st & 3rd Tuesday and Wednesday of each month. For complete details on street sweeping, click herePolice will enforce prohibited parking on signed streets.

Q.  Tax information for the township: Where can I find it?
A. You will find useful information relating to taxes, as well as contact information under the “Administration” tab on the township main page.

Q.  Tenant Rental issues: Who can I talk to about problems with my landlord?
A.  The township zoning office typically does not get involved in issues between a tenant and a landlord. The tenant should call the PA Consumer Affairs Agency at (800) 441-2555. Or, check out Renter’s Resource on the home page. However, if a tenant is having trouble with a landlord with issues such as water being turned off, or other life/safety issues, the tenant should contact the township and talk to Tom Daniels, the Zoning Officer. Ph: 291-1213

Q.  Township Staff or questions: Who do I call?
A.  To better serve our residents, we have identified topics asked most often and have listed who is best qualified to address them. You can find that list under the Township Yellow PagesResidents are also encouraged to visit our Links page which lists quick-access links within the township website, and to websites for other  municipalities, local resources, and government sites.

Q.  Trash: When is it picked up on my street or who do I contact with questions?
A.  Trash is collected weekly by Penn Waste, Monday through Thursday, and must be on the curb by 5AM. Contact the township office or email Joanne Yost, jyost@twp.lancsater.pa.us for your specific collection day. Click here for detailed information on trash & recycling, including a collection calendar.

Q.  Voting: Where do I go to vote or register?
A.  To find your polling place, click here, or call 295-3556. For Election & Voter Registration information, click here, or call 299-8293.

Q.  Water problem or emergency, service, or billing: Who do I contact?
A.  Lancaster City Water Department
Water Emergencies: 291-4816.
Service: Weekdays 7:00am-4:00pm – Ph: 291-4820.
Weekends, holidays, & weekdays 4:00pm-7:00am – Ph: 291-4816.
Billing: Mon-Fri 8:30am-5:00pm – Ph: 735-3425.

Q.  Yard/Woody Waste (drop-off) Facility: When is it open?
A.  Dates are listed in the spring/summer newsletter. The township yard/woody waste facility is located at 1357 Meadowcreek Lane. Drop-off of material typically begins in April and ends in November. Days & hours are Monday-Thursday, 3pm to 7pm during daylight saving time, and switches to 2pm to 5pm during standard time. The facility is closed all Fridays and on holidays. There is a once-a-month Saturday drop-off which usually begins in May and continues through the first Saturday of November; 9am to Noon. Free Bio-bags can also be picked up during those times. Residents are required to show ID to the gate attendant. For additional details, click here.

Q.  Yard/Woody Waste pickup: Does the trash hauler pickup?
A.  Yes, Penn Waste collects yard/woody waste every other week beginning in April and ending in October. Click here for more information, including a collection calendar.