Township Departments/Staff

Listed below are the departments, names, and some of the responsibilities of each of the township’s employees. For a list of specific issues/topics which residents call about most often, see the Township Yellow Pages for contact information.

Road or Park Maintenance Issues: Many calls to the township deal with road or park maintenance. Those calls can best be handled by public works. Residents may call public works at (717) 293-1733 and address their questions and issues directly with them. Due to the nature of their work, road crew members may be out of the office. If this is the case, leave a message and someone will return your call.

Lancaster Township Municipal Building
1240 Maple Avenue
Lancaster, PA 17603
Ph: (717) 291-1213
Fax: (717) 291-6818


William M. Laudien, Township Manager
Ext. 302;
Handles the daily activities of the township, responds to resident concerns, works with the board of supervisors, and administers the township’s regional comprehensive plan.

Patrice M. Allen, Administrative Assistant to Township Manager/Board of Supervisors
Ext. 303;
Supports the township manager and the board of supervisors. Coordinates the publication of the township newsletter, provides parking permit tags for the township permit parking zones. Posts & updates information on the website, the Facebook page, and the Lancaster Township Municipality page on

Diana Hess, Finance Officer
Ext. 306;
Manages the township’s finances, including bills (except those for trash/recycling), tax-related issues, employee hire paperwork, and payroll.

Robin VanLeer, Receptionist – Ext. 300;
The receptionist handles all incoming calls, and greet residents and visitors. Accept payments for: the semi-annual trash/recycling bills, the purchase of extra service tags and recycling containers, and payments (that are not past due) for Lancaster Township-related parking tickets issued by the Manheim Township Police, who serve Lancaster Township. She also process the applications for Assemblage/Procession Permits and Canvassing/Solicitation Permits. Handicap Parking Sign applications can be picked up at the reception desk.


Thomas P. Daniels, Right-to-Know Officer
Ext. 307;
Click here for details.


Thomas P. Daniels, Planning & Zoning Director; Assistant Township Manager
Ext. 307;
Responsible for the review and approval of building permit applications, enforcement of building construction and maintenance codes in the township, issues township zoning permits, handles all township ordinance/zoning and property/resident-related concerns, and assists the township manager.

Gretchen Smith, Planning & Zoning Assistant
Ext. 308;
Supports the Planning and Zoning office and the director by coordinating communications with the Planning Commission and the Zoning Hearing Board. Processes building/zoning permits, dumpster permits, handles Smoke Detector Certification, and assists with property/resident-related concerns.

TRASH & RECYCLING and Maple Grove Community Building Rental:

Joanne Yost, Facilities and Operations Manager
Ext. 301;
Manages the township trash and recycling program. Handles trash/recycle collection concerns and processes the semi-annual trash/recycling bills, as well as the final trash/recycle bills for home settlements. Orders office supplies. Handles and oversees the rental of the Maple Grove Community Building. Manager for the front desk receptionists.


PW Office
1353 Meadowcreek Lane
Lancaster, PA 17603
Ph: (717) 293-1733 (leave a message if there is no answer)

Maintenance Building
1357 Meadowcreek Lane
Lancaster, PA 17603
Ph: (717) 293-1733 or (717) 293-1736

Click on this link for: Yard/Woody Waste Facility

Michael R. Hamlin, Superintendent of Public Works
(717) 293-1733;
Coordinates all work for township roadways, parks & park maintenance, and township building maintenance. Manages the public works department, including personnel, and the fleet of vehicles and equipment, and is the contact for Street (Road) Opening Permits.

Devin Groff, Public Works Road Master
Responsible for scheduling road improvement projects and supervising the road crew personnel.

Public Works Road Crew:  All members of the public works department operate maintenance equipment, and assist with the maintenance and improvement of township roadways, parks, and buildings.


Ben Webber
(717) 293-1733; 
Reviews storm water site plans, minor land disturbance plans, and exemption applications, and oversees assigned projects to ensure contractor or consultant compliance. Is the contact for any MS4 (Municipal Storm System) questions. Assists the Public Works Superintendent in the direction and supervision of building, environmental, drainage, construction, water and sewer planning, engineering and operational activities. Recommends and administers policies and procedures, under the direction of the Township Manager, Zoning Officer, and Public Works Superintendent. Lancaster Township Historical Commission Liaison.