LANCASTER CITY Water Department provides drinking water to the residents of Lancaster Township.

Questions regarding water service, water pressure, brown water, billing, etc., should be directed to:

Lancaster City Water Department
City of Lancaster
120 North Duke Street
P.O. Box 1599
Lancaster, PA 17608
FAQs: click here

      • Billing:
        (717) 735-3425
        Monday-Friday; 8:30am to 5:00pm
  • Service:
    (717) 291-4820 Weekdays; 7:00am to 4:00pm
    (717) 291-4816 Weekends, Holidays, & Weekdays; 4:00pm to 7:00am
  • Water Emergencies:
    (717) 291-4816
  1.  Sign-up for E-Alerts at www.cityoflancasterpa.com
  2.  Like the City of Lancaster Facebook page—www.facebook.com/CityOfLancasterPA
  3.  Follow the City of Lancaster on Twitter—https://twitter.com/cityoflancpa
  4. You can also call the Water Quality Lab at (717) 291-4818, or the Water Bureau emergency number at (717) 291-4816