Utilities

Comcast (Xfinity)All billing, payment, equipment, service questions: (800) 266-2278
Corporate Headquarters: (800) 934-6489
. Comcast operates within the township’s borders, and puts the township phone number on the bills they send out. However, the township cannot assist with any questions regarding billing, payment, equipment, service, etc. Subscribers must call Comcast directly for any issues you may have.
PPL Electric Customer Service:
(800) 342-5775
. Downed/Broken Street Light: (800) 342-5775 and follow voice prompts

. Downed Electric Wires: Call 911 first to report the downed wire; then call
(800) 342-5775 (press “1,” then “3,” for emergency)

. Power Outage: (800) 342-5775, press “1”
UGI Gas Customer Service:
(800) 276-2722
Emergency calls are taken 24 hours a day/7 days a week.
Gas Leaks:
. Leave immediately, taking all people and pets.
. DO NOT make a phone call from inside or near the building or house where the leak is suspected.
. MOVE AWAY FROM THE BUILDING OR HOUSE
. Call (800) 276-2722 or Dial 9 1 1 if you feel it is an emergency.
SewerClick on this link for contact details.
WaterALL questions regarding water service, water pressure, brown water, broken water pipes, billing, etc. — Contact: City of Lancaster Water Department

Billing: Monday-Friday; 8:30am to 5:00pm | (717) 735-3425
Service: 7:00am to 4:00pm Weekdays | (717) 291-4820
4:00pm to 7:00am Weekdays & on Weekends/Holidays | (717) 291-4816
Water Emergencies: (717) 291-4816
Click on this link for more information.
Public Utilities CommissionTo file a complaint: (800) 692-7380
Website: www.puc.pa.gov